Stainless-steel parts that contact the rope will wear with use over time. Annual maintenance and service is recommended for all Ronin units to help ensure safe, reliable operation.
Our service is provided by a trained technician and includes a thorough inspection, full replacement of worn parts and any necessary software repairs/upgrades to meet OSHA & CE standards for recertification.
Once we receive your device and you approve the recommended diagnostics, our service is completed within a fast 7–10 day timeframe.
Complete the Request Form
Ship the unit to our Clover, SC Facility**
*This annual service does not cover out of warranty damages nor replace damaged parts due to consumer use. Anything noted during inspection will be communicated and invoiced separately.*
* We are not responsible for damages resulting from improper packaging or failure to properly secure the box for shipping.
